Admin/ Receptionist
| Job Title | Admin/ Receptionist |
|---|---|
| Location | Ealing, London |
| Job Type | Full Time, Part Time |
| Closing Date | 15/10/2026 |
| Application Email/URL | https://www.jobs.nhs.uk/candidate/jobadvert/A4875-26-0004?country=GB-ENG&searchFormType=main&keyword=admin%2F%20reception&location=Ealing%2C%20London&language=en |
|---|---|
| Employer | Boileau Road Surgery |
| Recruiter Contact Details | [email protected] |
- Provide reception cover, welcoming patients and visitors in a professional, courteous, and confidential manner
- Manage incoming and outgoing telephone calls, ensuring excellent customer service and appropriate signposting of patient enquiries
- Process patient registrations, updates, and record maintenance accurately on the clinical system
- Support the management of community and hospital referrals, including eRS referrals
- Invite and recall patients for routine health checks, reviews, and appointments
- Assist with private work, including insurance forms and private medical reports
- Triage and process eConsults in accordance with practice procedures
- Respond to patient queries and support the management of complaints in a professional and sensitive manner
- Liaise with external organisations and suppliers, including hospitals, community services, IT help desks, and stock providers
- Maintain petty cash and assist with basic financial administration
- Support the management team with administrative tasks as required
- Use clinical and communication systems such as SystmOne and AccuRx
- Carry out general administrative and clerical duties, including scanning, filing, document management, and maintaining office inventory
- Assist with any additional administrative tasks required to support the smooth running of the practice