Training & Event Booking FAQs
Yes you can cancel your booking. As per our DNA policy your practice may be responsible for costs incurred by staff not attending or by cancelling less than 2 working days before the training. You can cancel your booking via the Bookings page.
We do have to cap attendee numbers for some of our training to ensure the best learning experience for all. Most events will have a waitlist enabled so once the event is fully booked you can add yourself to the waitlist. If there any cancellations the first person on the waitlist will be invited to book the training and so on. If we’re able to add additional dates for the training those on the waitlist will also be notified of this and invited to book onto any new training dates.
Closing dates for bookings will vary depending on the training being offered however for many this will be 1 week prior to the date of the training. Some will have closing dates closer to the date of the training.
This will vary depending on who is delivering the training however you should receive this no later than 1 day prior to the training. If you haven’t received it by the start time of your training you can directly message the organiser from the manage booking section of each event on the Bookings page