Managing Expectations, Boundaries and Conflict – Half Day Training session for the ARRS Personalised Care roles
The course will be open to the 3 Personalised Care ARRS roles – Social Prescribing Link Workers, Health & Wellbeing Coaches & Care Coordinators.
The NW London Training hub have been working with The Jen Group based on feedback from the NW London Personalised Care Networking forum.
The course ‘Managing Expectations, Boundaries, and Conflict’ will look to cover:
- Manage patient expectations
- Handle conflict effectively
- Set and maintain professional boundaries
- Encourage patient independence
The spaces are limited to 20. (Further courses may be commissioned dependent on uptake – We will trial one group first and then to look at feedback for if further groups are needed)
The course will take place on Wednesday 5th March 2025 – 9.30am start till 1.00pm.
The session will take place Face to Face at The Irish Cultural Centre Hammersmith – 5 Black’s Road, London W6 9DT.
The venue is easily accessible from both Hammersmith Tube stations and is served by the Circle, District, Hammersmith & City and Piccadilly Lines as well as being very close to Hammersmith Bus Station.
If you have any questions about this training please contact Jon Ord, NWL ARRS Programme Lead – [email protected].
An important reminder that all courses are being funded by the NW London Training Hub. Practices, PCNs, Employers and Employees must plan their time effectively to attend these courses as any DNA’s will be liable by the PCNs/Employers to cover the cost of the course.
Submit your expression of interest in the form below. Information will be collated and the NW London training hub team to provide registration details for the course.