Managing Expectations, Boundaries and Conflict – Half Day Training session for the ARRS Personalised Care roles

The course will be open to the 3 Personalised Care ARRS roles – Social Prescribing Link Workers, Health & Wellbeing Coaches & Care Coordinators.

The NW London Training hub have been working with The Jen Group based on feedback from the NW London Personalised Care Networking forum.

The course ‘Managing Expectations, Boundaries, and Conflict’ will look to cover:

  • Manage patient expectations
  • Handle conflict effectively
  • Set and maintain professional boundaries
  • Encourage patient independence

All current dates are fully booked but please complete the below EOI to be notified if any spaces are freed up or additional dates are arranged.

If you have any questions about this training please contact Jon Ord, NWL ARRS Programme Lead – [email protected].

An important reminder that all courses are being funded by the NW London Training Hub. Practices, PCNs, Employers and Employees must plan their time effectively to attend these courses as any DNA’s will be liable by the PCNs/Employers to cover the cost of the course.

Submit your expression of interest in the form below. Information will be collated and the NW London training hub team to provide registration details for the course.

Managing Expectations, Boundaries, and Conflict for ARRS Personalised Care roles
Please provide your NHS email address
Please note this training is only available to the roles listed here